Getting Started with Hosting Me

Cliant Area

Our client area can be found by clicking on the client login button located in our navigation bar. Once you've logged in, you'll be able to manage your hosting accounts, domain names and any support queries you may have.

You'll also hace access to our knowledgebase which is full of knowledge to help you get going.

cPanel

cPanel is our web-based control panel. It allows you to control everything from email address to files. You can log into cPanel from your client or using the details found in your welcome email. They'll look something like this:

Username: xxxxxx
Password: xxxxxx
cPanel Address: www.your-domain.com/cpanel

Nameserver

If your domain is registered elsewhere, you'll need to update your nameservers so they point to our servers. Every domain register is different so please contact our support team in you need assistant. Once you have located your current nameservers please change them to:

ns1.hostingme.co.uk
ns2.hostingme.co.uk

Note: If you have transferred or registered a domain with Hosting Me, you do not need to do anything.

Uploading your website

Now that we have updated our nameservers and logged into cPanel we can start to bring your website online. To do this you can upload html files using cPanel's 'File Manager', your favourite FTP Client or 'One Click Software' Installs.

File Manager: Once logged in to cPanel under the 'Files' heading click on 'File Manager'. A new window will open which allows you to browse and upload your website.

Note: When uploading your site, make sure it is uncompressed in the 'public_html' directory otherwise your site will not work.

FTP Client: If you'd prefer to upload your site via FTP, you will need the following details which can be found in your welcome email.

FTP Address: ftp.your-domain.co.uk
Username: your cPanel username
Password: your cPanel password
Port: 21

One Click Install: Installing popular web-apps such as Wordpress, Joomla and Magento can be done with ease. To begin, log into cPanel and navigate to the 'Softaculous' heading and choose the app you'd like to install.

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